Frequently Asked Questions

Why hire a professional pet sitter?

A pet sitter offers both you and your pet many benefits.

Your pet gets:

  • a familiar environment, diet and routine.
  • personal attention while you're away.

You get:

  • the peace of mind that comes from knowing that your pet is being cared for by a professional.
  • someone to bring in your newspaper and mail so potential burglars don't know you're away.
  • someone to water your plants, open and close blinds, move your trash can to the curb, and turn lights on and off so your house looks occupied.
  • daily reports posted on the SitWalkStay website so you can check on how things are going with your pets back home!

Why hire a professional dog walker?

happy dog

Your life is busy and complex, and you want your dog to have the best possible care and quality of life. What do you do when you have a full day of work, sometimes combined with after-hour activities or overtime?

A professional dog walker will provide the backup you need, whether to exercise your dog in the middle of the work day, or to provide dinner and an evening walk if you can’t be home at the regular time. Making sure your dog has stimulating breaks during the day will help prevent separation anxiety and boredom, not to mention providing the all-important bathroom break.

Do you combine multiple dogs in one walk?

No. Unless you specifically request that your dog be walked with other nearby dogs, each client receives an individual walk.

boys at the door

Do you charge extra if I have a cat in addition to a dog?

There is no extra charge for additional pets. However, if you have more than two pets, or a combination of pets with different needs (for instance, a dog that needs a walk AND a cat that needs the litter box cleaned and some time to play), we may recommend a 45- or 60-minute visit to be sure that there is sufficient time for your pets to get the attention they require.

Does it cost the same to just let my dog out in the backyard as it does to walk him?

SitWalkStay visits are based on time, so a 30-minute visit costs the same whether it involves a walk or just playing in the back yard.

How many times do you visit my pet when you are pet sitting?

SitWalkStay requires at least one visit per day for cats, and at least three visits per day for dogs (unless the dog has access to a securely fenced yard).

Is there a charge for canceling or rescheduling?

No, we don’t charge for cancellations or rescheduling, but we ask for as much notice as possible so as to free your slot for other clients.

What’s the next step?Sleepy Sweeties

Call or email us to schedule a get-acquainted meeting. This will be an opportunity to meet you and your pet(s) and discuss what your needs are, and develop a plan for how SitWalkStay can help you. There is no charge for this meeting, which usually takes 30-60 minutes. We'll ask for information about your pet’s health, exercise needs, socialization, feeding schedule, and any medications that are required. We’ll also want to know how to contact you and your vet, and ideally another person who has access to your home in case of an emergency. We will also bring a simple contract form that will set forth the services we agree to provide.